Transaction Details

July 4, 2019


Technology, Tech-Enabled Services, Telecom and IT, Business Services

Deal Type

Mergers and Acquisitions

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GCA Advises Apiary Capital on the Merger of Connect Managed Services and G3 Comms

GCA is pleased to announce we advised Apiary Capital on the merger of its portfolio company G3 Comms with Connect Managed Services to create a leading customer experience and unified communications managed services provider.

Headquartered in London, Connect Managed Services (“Connect”) is a leading customer experience, unified communications and digital transformation provider for global enterprises. Customers include Johnson & Johnson, BP and Diageo. The company has established a vendor-agnostic strategy by partnering with Genesys, Amazon Web Services, Microsoft, Avaya and Cisco, enabling it to offer solutions that deliver optimal outcomes. LDC backed a buyout of Connect in 2014 and will exit as part of this merger.

G3 Comms builds, deploys and supports unified communications and contact center solutions for enterprises across many sectors to facilitate new ways of working. Partnering with 25 leading communications suppliers - including Microsoft, Genesys and Avaya - G3 Comms runs an aggregated Tier 1 global network to deliver unrivalled reach and quality of service around the world. GCA advised Apiary Capital on its majority investment in G3 Comms in March 2019.

The merger creates one of the UK’s largest customer experience and unified communications providers. The two businesses have highly complementary capabilities and create a platform of significant scale both in the UK and abroad. Industry veteran Mark Thompson will join the board as Chairman.

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